Worldwide shipping

Shipping & Delivery

All prices on our website do not include shipping. Shipping costs will be added during checkout. We try hardest to deliver your items within the delivery period. A separate email with the tracking number details will be sent once the order has been processed.

Please note that estimated delivery times are to be used as a guide only and commences form the date of dispatch. Mai Embroidery will not be responsible for any delays caused by destination clearance process.

In the rare event that your item does not arrive, please contact info@maiembroidery.com

FOR INTERNATIONAL SHIPPING

As the importer of record, the recipient is responsible for any additional courier charge, levies, duties, taxes and other customs fees required for clearance. Please note that refunds will not be issued for any orders that are refused or abandoned due to issues with customs fees.

It is common for your local Post Office Service to prepay your duties and taxes based on your purchase price. This will be billed to you either when the package is picked up, or a bill will be sent to you in the mail.

Mai Embroidery will not mark merchandise as below its stated value or mark items as “gift”.

By Sea : LCL and FCL We offer door to door service and good price as we exported for then 20 years

By Air : We can offer door to door service also for some countries

By Express : By DHL, UPS, TNT etc